Shipping policy
Expected Delivery Times
Due to the very large variety of locations and distances of shipping packages, we cannot guarantee that the advertised expected delivery times will be 100% accurate. All we can do is provide you below with each of the carrier's estimated shipping times for their different services. One chart will include UPS's different services and the names and what the estimated delivery times are along with DHL's estimated delivery times. Then for USPS, we will provide you will the shipping times for each of their services. Some services shown on this list are not available to select for multiple destinations and countries, we have strategically picked the available services each buyer can select depending on the country they're shipping to and based on convenience to you our customers.
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UPS Ground: 2-5 Business Days (to all US States + Puerto Rico). The map below provides more specific times.
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| UPS Standard: 2-4 Business Days (to Mexico and Canada) |
| UPS Worldwide Saver: 1-3 Business Days (to more than 210 countries) |
| UPS Worldwide Express: 1-3 Business Days (to more than 60 countries). Includes guaranteed 3 business day delivery, time-definite service or your money back straight from UPS |
| UPS Worldwide Express Plus: 1-3 Business Days (to more than 60 countries). Includes guaranteed, time-definite service or your money back straight from UPS |
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UPS Worldwide Expedited: 2-5 Business Days (to more than 220 countries) |
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UPS 2nd Day Air: 1-2 business days (to the continental 48 US states and Puerto Rico with limited access in Alaska and Hawaii). Guaranteed delivery within 2 business days to 48 states and Puerto Rico. Longer possible times to Hawaii & Alaska. |
| USPS Parcel Select Ground: 2-8 Business Days (All US States and US territories) |
| USPS Priority Mail: 1-3 Business Days (All US States and US territories) |
| USPS Priority Mail Express: 1-2 Business Days (All US and US territories) Includes guaranteed, time-definite service or your money back straight from USPS |
| USPS Priority Mail International: 6-10 Business Days (to more than 175 countries) |
| USPS Priority Mail Express International: 3-5 Business Days (to more than 190 countries) Includes optional guaranteed date-certain money-back guarantee straight from USPS |
| USPS First-Class Package International: 1-4 weeks, depending on the destination (to more than 175 countries) |
| DHL Express: 1-6 Business Days (to over 220 countries) |
Shipping Costs
Shipping costs vary based on multiple factors such as distance, speed, carrier, service, etc. When you're taken to checkout and you see the different shipping options based on each carrier and the services we choose to offer from them. We have it set up so that you are shown only what the exact shipping price will be to ship to your chosen location. It's up to you, the buyer, to choose your preferred carrier and service you would like to use to have the items in your order shipped. You, the buyer, are also responsible to pay for the shipping costs if you are not eligible for free shipping or choose to not use free shipping and instead choose a specific carrier and service you'd rather have. Once you have paid for shipping, we will then print the proper label and place it on the package or take the proper steps to get it to the chosen carrier so it can be shipped. Once the carrier has received the item(s) we are no longer responsible if the item(s) go missing or if the packaging is damaged therefor resulting in any item(s) getting damaged. If this happens we recommend you contact that carrier directly to see whether your shipment is elegible to receive any sort of insurance payment from that carrier and then take the steps needed so you can receive that payment and re-order the item(s) if you choose too. On certain orders you can put in the order notes what carrier you don't want us to use. This is only if you are eligible for and select free shipping at checkout.
Shipping Methods
We use 3 carriers to ship all orders out to our customers. Those carriers include UPS, USPS, and DHL. Each carrier offers different services, for shipping times check the expected delivery times section above. Below we will list each carriers services we offer so you can better understand the service you select.
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UPS Ground: to all US states & Puerto Rico |
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UPS Standard: to Mexico & Canada |
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UPS Worldwide Saver: to more than 210 countries |
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UPS Worldwide Express: to more than 60 countries |
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UPS Worldwide Express Plus: to more than 60 countries |
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UPS Worldwide Expedited: to more than 220 countries |
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UPS 2nd Day Air: to the continental 48 US states + Puerto Rico with limited access in Alaska and Hawaii |
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USPS Parcel Select Ground: to all US States and US territories |
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USPS Priority Mail: to all US States and US territories |
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USPS Priority Mail Express: to all US and US territories |
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USPS Priority Mail International: to more than 175 countries |
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USPS Priority Mail Express International: to more than 175 countries |
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DHL Express: to over 220 countries |
Tracking Information
It's up to each individual carrier to decide whether or not to add tracking to their service(s). USPS provides end-to-end order tracking on all orders domestic. USPS offers international order tracking up until they reach customs and are taken by another countries national postal office to then be delivered to the final destination, from then on it's up to that countries national postal office to decide whether or not to continue to provide tracking updates.
Shipping Restrictions
Each carrier has its own specific shipping restrictions. We will place links below for you to view each carrier's restrictions.
If any questions weren't answered by either of these links we highly recommend you contact each carrier's specific support team(s) or visit one of their physical locations to learn more.